We accept payment via Paypal. You may use Visa, MasterCard, Discover, or American Express.
Texas residents must pay 8.25 % sales tax.
Shipping times vary depending on the item. Please see each listing for posting shipping time.
Orders will ship immediately after production time. Allow 3-5 business days in the US and 6-10 business days for international locations.
We ship via USPS Priority Mail Domestic and International. We ship to the contingent United States, Canada, UK, Ireland, Australia, and New Zealand only. We currently do not ship to any other international location at this time. No exceptions.
International customers are responsible for all customs charges. Check with your local postal facilities for an estimate on customs charges prior to ordering item(s).
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Due to the delicate and handmade nature of our bridal accessories, we do not accept returns. Therefore, please feel free to contact us with your questions and request before placing any order.
We do accept exchanges for items of equal value (this does not include credit for shipping charges).
-Item must be unworn/undamaged.
-Item must be an authorized return.
-Item must be returned in a box and not a bag or envelope.
-Customized items are not exchangeable/refundable.
HOW TO AUTHORIZE A RETURN:
We only require that we are contacted via Etsy or e-mail prior to making a return item of an unworn and undamaged item within 5 days of receipt of your delivery. You will be assigned an RA# for the return to authorize the return.
WHAT IS NOT RETURNABLE?:
Items returned that are customized, items with signs of wear, damage, and/or items that are unauthorized returns will be ineligible for credit. We do photograph all items in detail prior to packaging to ensure the condition of item(s) prior to shipment. Any item purposely damaged will not be eligible for exchange.
Customers are responsible for shipping charges for returns and exchanges.
In the uncommon event that an item arrives damaged prior to receipt of the item, please take a photo of the damage and contact us immediately and we will exchange your item as soon as possible.
Cancellations are not accepted after 24 hours of order placement.
We are happy to fulfill custom orders. If you have a good picture of what you are wanting, send us your request along with a good picture via e-mail and we will be happy to discuss the possibilities, length of time required, and pricing.